How to write AFTERS (Benefits)
After you have completed your work, supplied your product to the customer and they have paid for it and you have exceeded their expectations, what have you left them with?
Whatever it was is what they wanted to buy. This is the concept of Afters.
For example do you buy:
- A light bulb or light?
- A Newspaper or news?
- A kettle or hot water?
The most interesting, most important, most critical fact to tell a customer.... is what they will be left with AFTER you’ve done your work.
Why do AFTERs based selling work?
Traditional selling focuses on who you are, what you do, how you do it, and the service you provide. In other words it focuses on everything you do up to the end of your work.
Clients want what you provide AFTER you have left, to sell more, you must focus on the time AFTER the end of your work.
Communicating with them about the results they will have, or what the product will do for them in the future, is the new insight.
A simple process to sell more:
Step 1 Establish your prospects AFTERs
Step 2 State with certainty you can provide those AFTERs
Step 3 Prove you can deliver those AFTERs
To establish your prospects AFTERs ask them questions, for example:
- When we have completed our work, what is it you want to be left with?
- If you could wish for something what would it be?
Finding out what your prospect wants to be left with, will help you deliver your sales pitch, you can design it with the AFTERs
AFTERs that most people want
RITES stands for five AFTERs that prospects tend to want some or all of the time they are:
- Risk reduction
- Income increased
- Time saved
- Expenditure reduced
- Stress relief
Incorporating these elements into your communications will help sell more.
How to create a Winning Pitch
Before you make a pitch to your prospect, it’s wise to know how people memorize; this will help you make sure that they remember the important points of your pitch and not the less important points.
Most people remember the first part, the last part the part that interests them and anything that is repeated.
So to make your pitch have more value, put your key afters at the beginning of the pitch, repeat them at the end of the pitch including how you are going to achieve them and prove that you can deliver them.
Repeat certain key points several times during the pitch and give it an interesting and punchy middle, with prospect participation.
If you do this you will have created a winning pitch.
All concepts are Copyright © Andy Bounds Limited 2009