Ten key factors to turn a business around:
1. Turnaround is about strong effective leadership, painting the picture of the desired outcome and building the team to deliver it.
2. Having good a quality product or service, well suited to the needs of the current market.
3. A good understanding of the target market and communication strategy.
4. Developing a quality business plan with simple key business objectives that can easily be measured.
5. Tight financial control, good budgeting, accurate book keeping and monthly accounts.
6. Developing the team using the very best people you can, with a high degree of competence, capability, integrity, give them the vision, the mission and the culture to do good work.
7. Make sure the team knows what is expected of them and put systems in place to measure performance.
8. Good communication between staff and customers.
9. A strong momentum in the sales function and emphasis on marketing.
10. Fantastic customer service- going the extra mile. Putting a well defined strategic plan in place as above is paramount. The master keys to turnaround are communication, focus, determination, discipline, belief, courage and taking massive action.
Bob Evans, CEO UK, FREEDOM Business Coaching Ltd
© 2009 FREEDOM Business Coaching Ltd
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